Got a question?
I am sure you are not alone.
For your convenience, commonly asked questions are answered right here.
This page is continually updated but if you are not finding what you want, please shoot me a quick email using my Contact Me page.
There are no silly questions!
Q: I am logged out of my account and trying to access a course I already purchased…help!
Go to this page to log back in: https://classes.christinakatz.com/login/
Once you are logged in, you will see a tab called “Dashboard.” This is where you can view all of the courses you already purchased. Go to this page to view your Dashboard, once you are logged in: https://classes.christinakatz.com/dashboard/
If you forgot your password, you can create another one by visiting your “Account” page. Usernames cannot be changed. Go to this page to create a new password or change your email: https://classes.christinakatz.com/account/
If you want to view all of the courses available for purchase, visit the “Course Directory” page. Go to this page to view the entire list of classes available: https://classes.christinakatz.com/
Q: Some education platforms say I can take a course indefinitely. But when I sign up for your courses here, there is a time limit. What’s up with that?
I’ve always enjoyed teaching motivated writers and this is still the case. I have also always been result-driven as an instructor. My courses deliver results for engaged, motivated students, but only if you take the course, do the work, and apply what you learn to your professional practices. So to my mind, purchasing writing courses and letting them sit on the shelf until you forget you even signed up for them doesn’t fit with my results-focused approach.
Every student gets four months to take a course, which is more than ample to learn and incorporate the lessons presented. Most of my courses can can be completed within a day for ambitious learners. Students may download, keep and reuse all of their worksheets. As always, my courses are for personal use only and not to be shared with others or leveraged within groups in any way. In the meantime, watch or listen to the videos as many times as you wish before your course expires.
Keeping my courses on a shorter time frame means I can charge less for them. Also, I am an individual, not a corporation, and I don’t want to promise anything I can’t guarantee I can deliver.
Q: I am hoping to work with you directly. What can you offer me?
My courses are designed to be comprehensive on each topic, but if you want more support, you are welcome to sign up for coaching or editing services. I totally understand how some students prefer independent learning while other students prefer working with a veteran instructor and/or a writing coach.
Phone Consults Or Editing at my hourly rate or by the half hour:
One-hour phone consult or half-hour phone consult
Q: Online courses vary greatly in scope and tone. How would you summarize your approach to teaching online courses?
What makes my teaching different from other approaches is that I don’t abandon the individual in the process of writing. I don’t focus on pleasing others. Instead I focus on the writer pleasing herself. You might say that I teach the joy of writing for publication rather than the old-school approach of martyr yourself to get published.
My courses are very focused on the subject matter they cover. So if you want to learn as much as possible from a total pro in the shortest amount of time, I think you will appreciate my classes and my approach.
I believe that every single person on earth is a fountain of creative good. All of my work is focused on evoking each writer’s unique point of view, interests, and creative self-expression. I believe who you are and what you are interested in is what you are supposed to be writing about. I sell this type of writing to editors on an ongoing basis and enjoy teaching others how to do it.
Writers come to me for assistance learning and executing tasks they might not understand on their own, and I am seasoned at helping them follow through on a wide-range of professional processes.
Q: I don’t see a way to rate a course or add a testimonial upon completion of a course. Do you still care about these things?
Testimonials are always welcome. You can use the “Contact” feature to send me your testimonial once you complete a course. If you are ever dissatisfied with a course for any reason, please contact me and let me know.
I don’t have a rating system for my courses and I’m not sure this is a feature I need since all my offerings are extremely professional. When I did use the rating system for my video courses, my average rating was 4.83 out of 5 with seven courses and 245 students from 16 countries. However, if you ever encounter so much as a typo in my classes, please let me know and I will make an immediate correction.
Q: Why did you move your courses off of Udemy?
A: On March 3, 2016, Udemy abruptly changed the policies in their instructor agreement. In order to take the best possible care of my courses and my students, I moved many of my former Udemy courses here. Then on August 1, 2016, Udemy issued another policy ultimatum. It was at that point that I realized that I could no longer work with a hosting partner that was going to continually be issuing ultimatums.
All of the folks signed up for Udemy courses prior to August 19, 2016 still have access to them via Udemy. I am no longer affiliated with Udemy whatsoever.
Students who signed up for courses on Udemy are encouraged to sign up for courses with me here. I will not be posting any more of my classes on external hosting sites. Going forward, all new courses will be posted here in my online school.
Q: How does your classroom interface compare with the interface at other schools?
My new classroom is amazingly simple to use. You become a member of my school when you register for a class (of course I will never share or sell your contact info).
Once you start a class, the process is extremely focused and straightforward. One of the things I love about my new school is the lack of distractions, which just helps you better focus on learning.
Here’s what you can do in my classroom:
- Track your progress in a class: check off lessons as you go and your progress bars are in the footer of every page
- Contact the instructor: your navigation dashboard is always showing as you take classes, just click on the “contact” tab to reach me if you have a question
- Download PDF worksheets: I have streamlined this process in my online classroom so that your worksheets appear right above your video on the very same page (no more hunting around for worksheets)
- Everything you need is always right in front of you: no more confusing tabs or searching for what you need, the only buttons you will ever need to press are the “Mark Lesson Complete” and the “Next” buttons as you work your way through each class
- Because my courses last a limited amount of time, you don’t have to worry about barrages of emails from corporate course hosts. You will only receive emails from me if you choose to stay signed up for my ezine, The Prosperous Creative. You will be automatically subscribed to my ezine when you join a course. If you no longer wish to hear from me, you can simply unsubscribe.
Q: I don’t see the class I wanted to take in your course directory? Will you be offering more courses in your school that are not listed?
Yes, thanks for asking. I am continually developing and adding courses to my school. If you are looking for something specific or have a request, please contact me and let me know. I look forward to hearing from you!